Aotearoa New Zealand moved to the COVID-19 Protection Framework (traffic light system), at 11:59pm on Thursday 2 December, 2021. Initially, Queenstown will operate under the orange framework. 

On this page, you’ll find up to date information about what the new framework means for anyone visiting or travelling through Queenstown Airport.

Scheduled domestic flights are operating at Queenstown Airport (ZQN) under Orange.

There are currently no scheduled international flights, and the international terminal remains closed.

Face coverings are required to be worn when inside the airport terminal and when travelling on public and passenger transport, including all flights, for those aged 12 and over.

Please make sure you give yourself extra time to check in for your flights as the check in process will be a little slower due to vaccine and testing requirements.

When you are travelling into a different setting area, you will need to follow the guidance for that area when you are there.

 

 

Information for travellers under orange at Queenstown Airport

  • Anyone can enter the airport terminal.
  • You must wear a mask while inside the airport terminal and while on the plane.
  • The Government has mandated vaccination or a negative COVID-19 test within 72 hours for all people over the age of 12 travelling on any airline leaving Auckland between 15 December and 17 January.
  • For those aged 12 and over who are travelling with Air New Zealand this summer, you'll need to show proof of either full vaccination or a negative COVID-19 test taken within 72 hours of departure. The easiest way to show proof will be to have the Air New Zealand mobile app and to verify your vaccination status via your Airpoints account. If you're providing proof of a negative test, you will need to check in at the airport. 
  • Jetstar has not announced its own policy but the Government’s policy applies to all Jetstar passengers.
  • To get prepared, make sure you have your My Vaccine Pass downloaded and ready 
  • Give yourself extra time to check in. Its gearing up to be a busy summer so please arrive at the airport 60 minutes before your flight to avoid any disruption

 

Travel to and from Auckland

From 3 to 14 December 2021, you can only travel into and out of Auckland for permitted reasons.

Between 15 December 2021 and 17 January 2022, you can travel into and out of Auckland for any reason, but you must follow some restrictions to leave Auckland.

When leaving Auckland, no matter how long you have been inside the boundary:

  • You must be fully vaccinated and have your My Vaccine Pass with you, or
  • You must carry evidence of a negative COVID-19 test taken no more than 72 hours before crossing the boundary.

After 17 January 2022, there will be no restrictions on travel into and out of Auckland.

 

FAQs

I’m travelling on an Air New Zealand flight, do I have to be vaccinated?
For those aged 12 and over who are travelling with Air New Zealand this summer, you'll need to show proof of either full vaccination or a negative COVID-19 test taken within 72 hours of departure.

The easiest way to show proof will be to have the Air New Zealand mobile app and to verify your vaccination status via your Airpoints account. If you're providing proof of a negative test, you will need to check in at the airport.

I’m travelling with Jetstar, do I have to be vaccinated?
Yes, if you are traveling deaprting from Auckland between 15 December and 17 January. Jetstar has not announced its own policy

I’m picking up/dropping off passengers from Queenstown Airport, can I enter the airport terminal if I am not vaccinated?
Yes you are welcome to enter the terminal to farewell or greet passengers. Please remember to wear your mask and scan in with the Covid Tracer App

I have a negative COVID-19 test but I am not vaccinated, can I sit and dine at the airport restaurants and cafes?
Yes, all visitors to Queenstown Airport are welcome to you our restaurants and cafes. Please practice physical distancing, where possible.

Can I travel anywhere in New Zealand if i’m in Orange?
You can travel anywhere in New Zealand at Orange. There are no boundaries under the traffic lights, but there are temporary restrictions for travelling into and out of Auckland. You don’t need a vaccine pass or negative Covid test. Please don’t travel if you are unwell, if you have been told to self-isolate because of Covid, or are waiting on the results for a Covid test.

Do I have to wear a mask?
Yes, people over the age of 12 entering the airport terminal or travelling on a flight are required to wear a face covering. You may remove the face covering temporarily to eat or drink.

 

Working together

Queenstown Airport’s priority is the health, well-being, safety and security of our people, customers, and community. We are continuing to monitor the COVID-19 situation, working closely with other airports, airlines, the Southern District Health Board, border agencies and the wider airport community to ensure consistent protocols are in place for safe domestic travel in New Zealand.

Remember the healthy habits to protect us

  1. Regularly wash and thoroughly dry your hands and use hand sanitiser.
  2. Sneeze and cough into your elbow.
  3. Keep your distance from people you do not know.
  4. Clean or disinfect shared surfaces often.
  5. If you have cold, flu or COVID-19 symptoms, stay home and call Healthline.
  6. Keep track of where you’ve been and who you’ve seen to help contact tracing if needed. Use the NZ COVID Tracer app as a handy way of doing this.

 

Helpful resources:

New Zealand Government travel advice

New Zealand Government COVID-19 website

Southern Health COVID-19 website

Foreign embassies and consulates in New Zealand

Need a COVID-19 Test in the district? Contact your GP or call O800 VIRUS-19 (0800 847 8719)

Healthline’s national dedicated COVID-19 number: 0800 358 5453