Queenstown Airport Moves To Alert Level 2

PSX 20200811 161349

Media Release
12 August 2020

Queenstown Airport moved to COVID-19 Alert Level 2 at midday today.
Colin Keel, Chief Executive said Queenstown Airport has robust plans in place to ensure that we can respond at short notice to changes in Alert Levels as we are today.
Mr Keel said: “Our top priority is the health, safety and well-being of our people, including staff, airport communities, customers, and the wider community. We are working closely across the airport community, as we have throughout the COVID-19 pandemic, to ensure the appropriate protocols are in place and clearly communicated to the travelling public,”
“The cleaning and sanitisation programme at Queenstown Airport was increased in January and has continued since, with a focus on high-touch and high-traffic areas and bathrooms. Hand sanitiser stations are in place throughout the terminal and public education in line with Ministry of Health advice is being promoted across the airport.”
Advice for travellers:

  • Access to the terminal is open to the public, including meeters and greeters. We ask that you observe the Alert Level 2 protocols, including physical distancing (at least 1metre)
  • Anyone entering the terminal is required to sign in using the NZ COVID Tracer app. Manual sign in will also be available
  • Maintain good hygiene and please use the hand sanitiser stations around the terminal. Rubbish bins for the disposal of face masks and tissues are available throughout the terminal
  • Members of the public are encouraged to wear a face mask or face covering in the terminal under Alert Level 2
  • If you or someone you are travelling with is not feeling well please do not travel and please do not enter the terminal
  • Scheduled flights are continuing to operate under Alert Level 2
  • Give yourself more time. From check-in to boarding, please be prepared for things to take a little longer than usual, so please give yourself plenty of time to arrive and get through our airport
  • Passengers should expect to be required to wear masks on domestic flights, airlines will provide these or people are free to bring their own. For more detail travellers should check their airline websites
  • Domestic air travel continues for destinations outside of Auckland for all purposes
  • Auckland is at Alert Level 3. Only essential workers needing to travel for work, or Aucklanders returning home, can fly to Auckland
  • PayWave and card payments are encouraged throughout the airport
  • If you have an existing flight booking or are planning to make a booking please contact your airline directly

Further information:

  • Flight information: Queenstown Airport’s flight information can be accessed online.  Please note that schedule changes are updated daily
  • Latest updates: Visit Queenstown Airport’s website for the latest COVID-19 updates, advice and actions


Key resources

Media Contact:
E: media@queenstownairport.co.nz
M: +64 27 839 6258