GST refund

Please note there is no GST refund system in New Zealand or its airports.

A Goods and Services Tax (15%) is payable on items purchased in New Zealand unless the retailer you purchase goods from is registered with NZ Customs to sell tax-free (i.e. sell goods without GST). There are a number of registered retailers around New Zealand so please check at the time of purchase whether this is an option.

Duty Free shopping

No tax and no duty means great savings on a range of products including alcohol, confectionery, cosmetics and fragrances.

For departing international passengers, Queenstown Airport has the Aelia Duty Free store located immediately after Customs in the International Departure Lounge.

There's also a café and bar and news agency in the departure area. 

For arriving international passengers, there is an Aelia Duty Free store located immediately inside the Arrivals Hall before the Customs/Immigration area.

Did you know: You can pre-order your duty free online from a wide range of products and save yourself time by simply collecting on your way through the Aelia Duty Free stores in Arrivals and Departures. 

Duty Free allowances

New Zealand's Duty Free allowance is set by the Government and controlled by the New Zealand Customs Service. Duty free liquor and tobacco allowances can change without notice so always check with the duty free sales assistant at the time of purchase. We recommend you talk with the staff in store to ensure you have the most up to date information for your trip as allowances can change.

Currently when entering New Zealand you're entitled to a Duty Free allowance NZ$700. If the total combined value of your goods (either obtained overseas and/or purchased duty free in New Zealand) is over NZ$700 then you may be required to pay Customs duty and Goods and Services Tax (GST).

You're entitled to bring in the following quantities of alcohol products free of Customs duty, provided that you are over 17 years of age and the goods:

  • Accompany you through the Customs arrival process
  • Are for your own personal use, or intended as gifts
  • Are not carried on behalf of another person
  • Are not intended for sale or exchange

If the above is applicable, then the following amounts are allowed duty free:

Cigarettes, cigars, tobacco

  • 50 grams of cigarettes, or
  • 50 grams of cigars, or 
  • 50 grams of tobacco products, or 
  • A mixture of all three weighing not more than 50 grams. 

Alcoholic beverages

  • Up to six bottles (4.5 litres) of wine, champagne, port or sherry 
  • Up to twelve cans (4.5 litres) of beer 
  • Three bottles (or other containers) each containing not more than 1125ml of spirits, liqueur, or other spirituous beverages. 

Quantities imported in excess of the allowances, or that are housed in containers greater than the maximum stipulated bottle size, are liable for Customs charges.
For more information visit the New Zealand Customs Service website or phone +64 9 275 9059.


Duty free allowances for other countries

Country  Alcohol Tobacco
Australia  2.25 litres alcoholic beverage 50 cigarettes or 50 grams tobacco