A commercial operator licence is required to access and transport passengers to and from the airport terminal. This applies to any passenger vehicle with fewer than 26 seats, e.g., hotels, independent taxis, off-site rental car transfers, activity operators, and courtesy vehicles.
To obtain approval, operators must:
- Ensure the average age of all vehicles is less than 12 years from the date of manufacture.
- Provide the following documents (PDF or JPEG only):
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Passenger Service Licence(s)
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| Your company's active Health & Safety Policy. | |
| Commitment to Customer Service Policy (compliments & complaints process). | |
| Valid Public/General Liability Insurance with coverage of at least $5 million per event. |
Click the link below to submit your application and upload your documents.
Once your application has been approved, the Ground Transport team will provide instructions for creating an online account to manage your transactions and for collecting your access card(s).
Please allow 15 business days for your application to be processed.
If you have any questions, please contact [email protected].