Missing Baggage?
If you are missing your baggage or have lost property on an aircraft, please contact your airline directly.
Lost Passport?
If you have lost your passport, please contact the Airport Police on +64 3 409 2073.
Scam Alert
We never sell lost property or unclaimed bags. However, fake Queenstown Airport Facebook pages sometimes offer items for sale. Please report these pages when you see them. If you think you have been scammed, please see the Scamwatch site for advice.
There is only one official Queenstown Airport Facebook page.
Lost Property at the Airport?
If you believe you have lost property at the terminal or in the car parks, please visit the Airport Information Desk or submit the form below. Our team will be happy to assist you and will do their best to help recover your item.
Perishable items are disposed of immediately, and valuables or cash totalling more than $20 are turned over to the Airport Police.
